Shipping & Returns


Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We aim to dispatch all orders within 1-2 working days.

We can ship to virtually any address in the UK. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

3-5 working days delivery
UK Orders under £30 - Flat Rate £3.50 

UK Orders over £30 - Free Delivery

 

Eu Orders - Flat rate - £10.00
International Orders - £25.00 for orders under 2kg, £40 for orders over 2kg

 

CHRISTMAS DELIVERY 2018

This is our busiest time of the year, in order to have your order delivered on time please order by the dates below.

UK - Order before 17th December.

Eu - Order before 10th December.